Blue Cross Blue Shield of North Dakota receives NCQA accreditation for quality care

Dan Conrad: President and CEO
Dan Conrad: President and CEO
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Blue Cross Blue Shield of North Dakota (BCBSND) announced on April 16 that it has earned accreditation from the National Committee for Quality Assurance, a nationally recognized indicator of quality and operational excellence.

The achievement is significant as it supports BCBSND’s strategy for 2026 and demonstrates its ongoing commitment to delivering high-quality, member-focused care. The National Committee for Quality Assurance updates its standards each year, requiring organizations to continuously improve their practices to meet these benchmarks.

“Receiving this accreditation is a testament to the great work of many teams across BCBSND,” said Market President Lacey Bergh. “It shows our processes, standards and commitment to service align with national expectations and reinforces our focus on delivering better experiences and better outcomes for the people we serve.”

Ali Bergquist, director of quality management, said, “This accreditation reflects the strong foundation our teams have already built. Many of the standards we met were practices we’ve been committed to for years. NCQA simply helps us apply them more consistently, so members experience the same reliable support every time they interact with us.”

According to the official website, Blue Cross Blue Shield of North Dakota works to improve community health through affiliations and foundation efforts. The company is affiliated with entities such as Noridian Healthcare Solutions that manage government health programs according to the official website. It ranks as the leading health care coverage provider in North Dakota and serves hundreds of thousands of residents according to the official website.

BCBSND focuses on promoting member health and well-being by offering simplified and affordable health care options according to its official website. Its coverage extends not only across North Dakota but also nationwide and internationally as reported by its official site. The organization also partners with others through its Caring Foundation in support of sustainable community health initiatives according to information provided online.

In addition to earning NCQA accreditation in 2026, BCBSND was among the first health plans in 2025 nationwide to receive Mental Health Parity Accreditation. This distinction highlights an ongoing effort toward making mental health care as accessible as physical health services.



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